Uber launches new charter bus service in Houston and Dallas area


Uber launched its new charter bus service exclusively in Houston and the Dallas-Fort Worth metroplex Thursday morning.

The new feature, Uber Charter, allows passengers to book their own bus via appspecifically catering to group events like weddings, wine tastings, family trips, church outings and more.

“Houston and Dallas are both big, vibrant markets for Uber, where people are already seeing strong demand for our service for business travel, nights out, special events, and more — all the uses we think are ideal for chartering,” Uber spokesman Harry Hartfield wrote in an email.

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Uber plans to expand service nationwide this summer, Hartfield confirmed. For now, however, it will remain exclusive to Houston and DFW.

Charter buses are provided through a partnership with American Railroadswho has a fleet of limo buses, sprinter vans, executive buses and school-style buses.

“Uber Charter takes the stress and guesswork out of booking group travel,” Kristy Brader, Uber’s specialty product operations manager, said in a statement. “Whether it’s a bachelorette party, family reunion or company outing, Uber Charter will allow consumers to seamlessly book group travel directly in the Uber app. And as always, we’ll share prices upfront so there are no surprises.”

US Coachways officials called the partnership a “victory” for both parties as the travel industry is still recovering from pandemic-related losses. The move offers charter operators and drivers “even more flexibility and increased revenue,” the statement said.

“We are thrilled to embark on this journey with Uber,” Joseph Heap, chief marketing officer at US Coachways, said in a statement. “These are exciting times for the ground transportation industry, with innovation and change happening virtually every day. We believe working in tandem with Uber uniquely positions us to combine existing expertise and new technology services to meet the demands of the post-COVID travel boom.”

Screenshots show the booking process for an Uber charter beginning Thursday, July 7, 2022 only in Houston and Dallas Fort-Worth. Uber is planning a nationwide launch slated for this summer.


Courtesy of Uber
Screenshots show the booking process for an Uber charter beginning Thursday, July 7, 2022 only in Houston and Dallas Fort-Worth.  Uber is planning a nationwide launch slated for this summer.

Screenshots show the booking process for an Uber charter beginning Thursday, July 7, 2022 only in Houston and Dallas Fort-Worth. Uber is planning a nationwide launch slated for this summer.


Courtesy of Uber

Screenshots show the booking process for an Uber charter beginning Thursday, July 7, 2022 only in Houston and Dallas Fort-Worth.

How to greet an Uber charter

  1. Just like a normal Uber ride, travelers will book a charter through the Uber app and select “Charter”
  2. Then select “New trip” and choose the type of event, type of trip and number of passengers
  3. Enter your pickup and drop off details
  4. choose your Vehicle type depending on group size and destination – buses can accommodate between 14 passengers and around 32 people – then enter passenger details
  5. Review your trip details and select “Confirm Booking”

According to an Uber spokesperson, passengers can book a bus for hours at a time or short trips around town.

Prices vary depending on seasonality and market conditions, but passengers get an upfront price, a spokesperson said Wednesday.

There is a $25 booking fee for Uber Charter and additional fees and charges may arise depending on the supplier’s policy on fuel, tolls, parking and overage. The price quoted includes all bus usage fees, driver cost, insurance, tolls and fuel. Service fees will be charged separately and include the cost of shipping and sales support services, depending on its website.

Trips booked 30 days in advance require a 20% deposit, while trips booked within less than 30 days require full fare payment.

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