Target’s return policy has gone viral with moms – for good reason


Before becoming a parent, no one told you how much you would spend on children’s clothes. The shirts, shoes and pants of your little dirt magnets are all so small. Why do you feel like you’re spending a fortune on them? Well, Target feels your pain. In fact, they’ve developed a return program to help you save a little money on your Rugrats’ clothes every year – a generous return policy that lets you exchange clothes for up to a year after purchase. purchase. I first heard about it on TikTok, confirmed it on the Target website, and then did what any sane mom would do: check it out for myself. Want to save around $100 a year on your kids’ clothes? Keep a very vague paper trail (digital works too!) and shop at Target.

If you’re a regular Target Kids shopper, you already know that the majority of children’s clothing at Target comes from the Cat & Jack brand. All those adorable shirts, leggings and pants on that first table? It’s still Cat and Jack. Parents and children eat the range for its bright colors, positive messages and pretty designs. And, until recently, when my child was done with these clothes, I donated them or took them to kid-centric consignment stores like Once Upon A Child.

But guess what? You have another option. And it’s a good one.

What is Target’s return policy for Cat & Jack items?

According to a recent TikToker @luvthemama video, Target allows Cat & Jack branded apparel to be returned for up to one year after purchase if you can reasonably prove your purchase (via receipt, your Target card, etc.) . So I put on my detective cap, and that’s what I found out.

Target offers a one-year return policy from date of purchase on Cat & Jack apparel, regardless of condition. Even better? The policy actually appears to cover all of the retailer’s 32 owned and exclusive brands. A 2015 press release explained the extended policy, adding that guests also get a one-year return guarantee on Target’s baby, college or wedding gift registry. This was an adjustment from their previous 90-day window.

“At Target, we put our customers first and are committed to delivering an inspiring shopping experience rooted in ease,” said Kathee Tesija, director of merchandising and supply chain at Target. “Our enhanced return policy provides our customers with convenience that we believe they will appreciate, while providing added assurance of the quality of proprietary and exclusive brands only found at Target.”

It sounds like an urban legend, but it’s the real deal. How can Target swing this? The idea is that they defend the quality of their own and exclusive brands. They want parents to know that when you buy a Target line, you’re buying something that lasts. What if it doesn’t hold? Bring it back.

What does the return policy look like in action?

I took Target’s Cat & Jack return policy for a test drive, and it was surprisingly simple. Let’s say you’re going through your kid’s closet and realize that some of their Target clothes haven’t held up – the knees are worn or something has a tear in the sleeve. With Target’s one-year satisfaction guarantee for its exclusive brands, you can return those broken, worn, or damaged items.

Simply pick them up, bring them to customer service, and collect your Target Circle barcode. A customer service employee will scan your barcode and then enter the item number for each item of clothing. As long as each item number matches your account or receipt, you will receive a full refund plus tax.

You can either have it returned to your card, take the cash (only available for items you paid for with cash or charged for), or have store merchandise credit. Since you’re at Target anyway, you’re probably going to spend some money, so a merchandising credit is always nice.

What other Target brands have the same policy?

According to the press release, the following Target exclusives fall under the extended returns umbrella:

  • Archer farms
  • AVA and VIV
  • Boots & Barkleys
  • Champion C9
  • To cook
  • Cherokee
  • Circo
  • durabuilt
  • Embark
  • field ridge
  • Gilligan & O’Malley
  • child made modern
  • Liz Lange
  • Merone
  • Mossimo
  • Mossimo Supply Co.
  • Nate Berkus
  • ProSpirit
  • pure energy
  • Bedroom Essentials
  • Shaun White
  • Simply Balanced
  • Smith & Hawken
  • Sonia Kashuk
  • Spritz
  • Sutton and Dodge
  • Threshold
  • top Top
  • Wine Cube
  • joy of living
  • Yoobi

What should you know before you go?

If you’re worried about returns, you’re not alone. Seriously, though, it’s easier than you think. Target has implemented this policy to make life easier for parents! Nevertheless, here are some useful tips to (hopefully) reassure you.

A receipt is suggested but not always necessary

If you use the Target app and are a member of the Target Circle, all of your purchases are automatically logged and attached to your account. In fact, when I tried it, it made things easier. I used the app to scroll through my past purchases about a year ago and used those receipts and pictures to help find clothes consigned to my child’s closet.

If you don’t have a receipt, Target has an annual limit of $100 on returns without a receipt. This means that once you hit $100 in no-receipt returns per year on clothes or something else, no more no-receipt returns. If you have proof of purchase, even digital, there is no return limit.

Don’t cut these sewn labels

While nearly all Cat & Jack neck and waist labels are printed on garments, you’ll find a smaller, silkier label if you search hard enough – usually on the bottom of a shirt or in a pant leg. These tags bear the item numbers that a Target Customer Service member will need to enter to verify your purchase.

Do you have a child who is very sensitive to all the tags? Keep the cardboard label in an envelope until you are ready to return it. However, as a service to the team member helping you, consider reviewing and matching the tags to the garments before providing your feedback.

Keep other guests in mind

Pay attention to the people who help you. If you have a decent transport that you bring back on a very busy day, maybe do your shopping first and wait for the queue to quiet down. If the target team member has to enter 20 item numbers, that will really slow things down. This might not be a big deal for you since you are on your way to making a lot of money! But the six people waiting behind you to make the returns might not be as motivated…and your poor team member shouldn’t have to deal with Target Karens today or any day.

Also, arguably most importantly, don’t be that person. You know this one. The “that’s why we can’t have nice things” person. Target technically does not allow you to use this refund to replace items that: Your child has outgrown, just decided they don’t like it anymore, or has been damaged through no fault of the clothing brands ( for example, your child scribbled a photo of Bluey on it with a permanent marker). Using the return policy for any of these reasons would be a cop-out. And if Target feels like too many people are using these kinds of loopholes, it could easily revert the policy back to the 90-day returns of yesteryear.

Editor’s Note: Scary Mommy has contacted Target for comment but, at the time of this article’s publication, has not received a response.

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