De Blasio administration publishes the mayor’s management report for 2021


September 17, 2021

NEW YORK—The Blasio administration today published the mayor’s management report for fiscal year 2021, an analysis of the performance of the city’s agencies from July 1, 2020 to June 30, 2021. The MMR presents more than 2,000 indicators of 45 city agencies that measure the city’s performance in providing services to New Yorkers. The FY2021 MMR, the last of the mayor’s term, showcases the city’s response and recovery efforts to the COVID-19 pandemic and highlights the accomplishments of the Blasio administration in areas of the city. ‘education, public safety, criminal justice and police reform, open spaces, transportation, access to health care, affordable housing, economic security and the development of families in workers.

“The Mayor’s MD&A has served as the City’s report card for decades,” said Mayor Bill de Blasio. “From the expansion of Pre-K and 3K to the creation of our Affordable Housing Plan to Reduce Crime, this year’s report captures trends from the past eight years that I’m proud to share with New Yorkers. This year’s report also details how the city’s agencies have risen to meet the biggest challenge of a generation, COVID-19. Together, we will continue to increase immunization rates and build a recovery for all of us. “

“For 44 years, the Mayor’s MD&A has been integral to the function and effectiveness of New York City government. As vital as the MMR is to our government, it is just as important for New Yorkers to see what is working, what is happening and what needs more attention, ”said Jeff Thamkittikasem, Director of the Mayor’s Office of Operations. “I want to thank the Operations staff for making this report possible and for dedicating their lives to more effective and fairer government, especially throughout this pandemic response. “

The MMR, which arose out of the fiscal crisis of the 1970s, is a national model for holding municipal government to account. The MMR and the Mayor’s Preliminary Management Report (PMMR), which cover the first four months of the fiscal year and are released in January, are made mandatory by section 12 of the New York City Charter. To view this year’s report, visit:


MMR Administration Fiscal 2013 – Fiscal 2021 Highlights include:


  • The number of students enrolled in full-time kindergarten increased by more than 267%, from 15,917 in fiscal 2013 to 58,469 in fiscal 2021.
  • English proficiency in grades 3 to 8 increased by 21 percentage points, from 26.4% in fiscal 2013 to 47.4% in fiscal 2019.
  • Mathematics skills in Grades 3 to 8 increased 16 percentage points, from 29.6% in fiscal 2013 to 45.6% in fiscal 2019.
  • The percentage of high school students taking AP exams increased by 15.9 percentage points, from 23.9% in fiscal 2013 to 39.8% in fiscal 2019.
  • The four-year high school graduation rate increased 12.8 percentage points, from 66.0% in fiscal 2013 to 78.7% in fiscal 2020.
  • The school building authority added more than 50,000 new school places during the administration.
  • The four-year college readiness rate increased 26.3 percentage points, from 31.4% in fiscal 2013 to 57.7% in fiscal 2020.
  • The number of students enrolled at CUNY ASAP has increased almost tenfold, from 2,204 students in fiscal year 2013 to 23,118 students in fiscal year 2021.

Personal and community safety

  • Serious crime decreased 13.4%, from 110,099 in fiscal 2013 to 95,369 in fiscal 2021.

Basic infrastructure and environment

  • Citi’s bicycle trips increased 145%, from 9.4 million in fiscal 2014 to 23.1 million in fiscal 2021.
  • DOT has installed more than 500 new kilometers of cycle paths since fiscal 2013, including more than 130 kilometers of protected cycle paths.
  • The number of miles traveled by the Select bus service increased 123%, from 65 miles in fiscal 2015 to 145 miles in fiscal 2021.
  • The estimated cumulative reduction in greenhouse gas emissions from all DCAS energy projects is 262,285 metric tonnes.
  • The City has added more than 13 megawatts of solar power capacity.
  • The percentage of vehicles in the City’s fleet that are hybrid or alternative fuel such as electric vehicles increased by 26 percentage points, from 41% to 67%.

Economic security and mobility

  • The Fair Fares NYC program was established, now to 235,583 eligible low-income New Yorkers accessing half-price rides on subways, buses, and paratransit.

Responsible residents and neighborhoods

  • The IDNYC municipal ID card program has nearly 1.4 million cardholders.
  • The total number of registered voters increased by 19.9%, from 4.6 million in fiscal 2013 to 5.6 million in fiscal 2021.


  • Under the Housing NY program, more than 194,000 affordable housing units have been built either through new construction or through preservation.
  • Nearly 450,000 New Yorkers facing eviction and other housing-related legal issues have received free city-funded legal assistance since 2014.

health and wellbeing

  • The number of Metroplus members increased by 44.9%, from 427,830 in fiscal year 2013 to 620,041 in fiscal year 2021.
  • NYC Care registrations reached 69,309 in fiscal 2021.
  • NYC Well was established, providing mental health service connections to all New Yorkers, growing 45% from 152,600 connections in fiscal 2017 to 372,900 connections in fiscal 2021, and over a million connections since the start of the program.
  • The NYPD and DOHMH co-response teams have grown tenfold, from 53 engagements in fiscal 2016 to 661 engagements in fiscal 2021, with more than 2,000 engagements since the inception of the program .
  • The percentage of adults who smoke decreased by 4.6 percentage points, from 15.5% in fiscal 2013 to 10.9% in fiscal 2021.
  • The number of children under 18 with blood lead levels of 5 micrograms per deciliter or more decreased by 55.2%, from 6,734 in calendar year 2015 to 3,015 in calendar year 2020.
  • The average number of foster children decreased by 41%, from 12,958 in fiscal year 2013 to 7,639 in fiscal year 2021.

Diverse and inclusive government

  • The number of certified MWBEs increased by 188%, from 3,700 in fiscal year 2013 to 10,665 in fiscal year 2021.

Highlights of the FY21 RMM include:

health and wellbeing

  • H + H: MetroPlus membership increased by 10.7%, from 560,212 to 620,041.
  • H + H: NYC Care registrations increased 146.2%, from 28,151 to 69,309.
  • H + H: Completed e-consultations increased 87.8%, from 171,569 to 322,229.
  • H + H: People who received clinical services from behavioral health clinicians in the Mental Health Service Corps increased 113.7%, from 2,749 to 5,874.
  • DOHMH: New cases of tuberculosis (CY) (preliminary) decreased by 20.0%, from 556 to 445.
  • DOHMH: New HIV diagnoses (preliminary CY) decreased by 54.2%, from 1,772 to 812.
  • DOHMH: PbL in Children – The number of children under 18 with blood lead levels of 5 micrograms per deciliter or more (CY) decreased by 19.4%, from 3,739 to 3,015.
  • DOHMH: PbL in Children – The number of children under 6 years of age with a BLL of 5 micrograms per deciliter or more (CY) has decreased by 14.7%, from 3,050 to 2,603.
  • DOHMH: The infant mortality rate (per 1,000 live births) (CY) decreased by 7.1%, from 4.2 to 3.9.
  • DOHMH: Support Connections Provided By NYC Well, a behavioral health helpline increased 42.2% from 262,200 to 372,900.

Responsible residents and neighborhoods

  • ACS: Children in foster care decreased by 2.4%, from 7,827 to 7,639.
  • ACS: The total number of admissions to custody decreased by 31.6%, from 1,442 to 987.
  • ACS: Average Daily Population (ADP), holding decreased 7.6% from 128.7 to 118.9
  • DHS: Single adults who moved out of permanent housing and returned to the DHS housing service system within the year declined 2.4%, from 14.2% to 11.8%.
  • DHS: Adult families entering the DHS housing services system decreased by 52.8%, from 1,118 to 528.
  • DHS: Adult families in shelters per day decreased 19.2%, from 2,455 to 1,983.
  • DHS: Adult families who left for permanent unsubsidized housing and returned to DHS: The housing service system declined 4.1%, from 7.7% to 3.6%.
  • DHS: Families with children entering the DHS housing service system decreased 39.5%, from 10,087 to 6,107.
  • DHS: The number of families with children in shelters per day decreased by 16.2%, from 11,719 to 9,823.
  • DHS: Families with children who moved out to permanent non-subsidized housing and returned to the DHS housing services system within the year decreased 3.9%, from 19.5% to 15.6 %.
  • DEP: Veterans and their families who received help accessing resources increased 215.7%, from 2,715 to 8,572.
  • DVS: Veterans, family members and caregivers who were successfully connected to care, services or resources through VetsThrive increased by 52.7%, from 1,402 to 2,142.

Public and community safety

  • NYPD: Forced rape decreased 13.7%, from 1,136 to 980.
  • NYPD: Robbery decreased 3.0%, from 13,438 to 13,030.
  • NYPD Major Theft decreased 9.6%, from 39,524 to 35,735.
  • NYPD: Serious crimes committed in the transit system decreased 38.9%, from 2,378 to 1,452.
  • NYPD: Domestic violence-related murders fell 17.2%, from 64 to 53.
  • NYPD: Rape related to domestic violence fell 8.4%, from 645 to 591.
  • FDNY: Average end-to-end response time (minutes: seconds) to life-threatening medical emergencies by ambulance units decreased 8.3% from 10:19 a.m. to 9:34 a.m.
  • FDNY: The combined end-to-end response time (minutes: seconds) to life-threatening medical emergencies by ambulance and fire units decreased 9.3% from 9:31 a.m. to 8:44 a.m.
  • FDNY: structural fires decreased by 6.3%, from 25,993 to 24,359


  • HPD: New construction starts under Housing NY (units) 64.9% from 6,867 to 11,322.

Diverse and inclusive government

  • SBS: The annual MWBE recertification rate increased 4.1%, from 62.6% to 66.7%.
  • SBS: Certified MWBE increased 6.3%, from 10,034 to 10,665.

Basic infrastructure and environment

  • DOT: Citi bicycle trips increased 21.1%, from 19,050,000 to 23,080,000.
  • TLC: Accessible active medallion taxis increased 81.9%, from 1,052 to 1,914.
  • TLC: Accessible active VHF increased 101.9%, from 1,113 to 2,247.


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